- Ad Blockers and GoBoost
- Common Sign Up Issues
- Contacts at GoBoost
- Forgot My Password
- GoBoost Spam Fighting
- GoBoost and Your Browser
- How To Log Into My Account
- How to Be More Successful Online
- How to Upgrade/Downgrade Products
- Lead Opportunities From Your Website
- Managing Your Boosted Services
- Requesting GMB (Google My Business) Ownership
- Roles And Associated Permissions
- SSO (Single Sign-On)
- Service Areas
- Should I Contact SureComfort or GoBoost?
- Stay Informed with Notifications
- Updating User Emails
- What To Expect From GoBoost
- Why Are You Contacting Help Desk?
Should I Contact SureComfort or GoBoost?
GoBoost is the platform used for developing your business’s online presence. GoBoost support is available from 8:30 am to 4:30 pm, but there are sometimes situations in which you will need to contact SureComfort instead.
In the following situations, please contact SureComfort directly
- Adding new users to the platform: you must contact the help desk and get a new user FIRST within SureComfort‘s portal, as our system is directly connected to theirs and is the only way a user can ever log into the GoBoost platform. Once this is done, new users can be added to WebSuite or RepBooster by simply following the steps to sign in to the GoBoost platform
- Forgot my password - your login information is directly associated with the same log in that you use for the surecomfort portal, so you will need to contact SureComfort directly for help with resetting your password.
- Learning about other products and services available to ProPartners or ProPlumbers besides WebSuite and RepBooster
In all other situations, please search our support articles and if you can’t find what you need, contact GoBoost directly by emailing support@goboost.com or calling us at +1 (855) 600-4662
Questions
Reach out to support@goboost.com or +1 (855) 600-4662 and we will be happy to help.
We can also help you from the chat button in the upper right corner when you are logged in to the platform at https://surecomfort.goboost.com