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Why Reviews Are Important
Why are Reviews Important to Your Business?
In this day and age, most people use reviews to help them determine which businesses they trust enough to select their services. In fact, “97% of customers say reviews impact their buying decisions,” (Ellliot).
It’s also no secret that Google dominates the review industry and controls the search engine that we all use to discover new products and services. But how does Google do this?
Google’s automation allows their search engine to organize an incredible amount of data to deliver the best search results to those who need them. Companies clamor left and right looking for ways to use search engine optimization to increase their ranking on Google search results. One way that heavily influences this ranking by over 10% is your existing business Google reviews! (Werre, 2021).
Google considers online reviews to be a major predictor of whether or not people actually like doing business with you, and as a result, pushes more consumers toward the companies with the most and best average review ratings by ranking those companies higher. If you haven’t begun focusing on getting more reviews for your business, it’s time to make a change.
It is always good to have reviews in as many places as you can, like Facebook, Yelp, and any other platform you can think of. However, if you can only handle focusing on one at a time, then Google is a good place to start (and probably the most important).
You can start getting more reviews on Google by first making sure that you have claimed your business. You should also take the time to update your Google Business profile. Once that’s done, it should be easy for customers to find you and start leaving you reviews! If you’d like to implement an easy review process, consider using GoBoost RepBooster as your solution. Once you’ve got at least 40+ reviews or more than your local competitors, you can add in other review platforms like Facebook and Yelp to really boost your online presence and help your company succeed (Werre, 2021).
Here are some more stats on why it is so important to get good reviews and respond to them:
- Potential customers read an average of ten reviews before committing to a company (Elliott)
- 88% of potential customers trust reviews as much as personal recommendations from friends (Oyinloye)
- 73% of potential customers think reviews older than three months are irrelevant (Oyinloye)
- Website visitors are 74% more likely to contact a company that shows customer reviews online than a company that doesn’t (Elliott)
- Having at least ten customer reviews compared to none increases a website’s traffic from search engines by 15-20% (Elliott)
Start prioritizing getting more reviews today. Here’s how to get started!
Questions?
Reach out to support@goboost.com or +1 (855) 600-4662 and we will be happy to help.
We can also help you from the chat button in the upper right corner when you are logged in the platform at https://rheem.goboost.com.
Sources
AllBusiness. (2022, July 29). What every small business needs to know about google reviews. Forbes. Retrieved November 14, 2022, from https://www.forbes.com/sites/allbusiness/2022/07/27/what-every-small-business-needs-to-know-about-google-reviews/?sh=513822fa5e18
Elliott, K. (n.d.). Online review statistics to Improve Your Company's reputation. Build a Great Reputation with More Online Reviews. Retrieved September 13, 2022, from https://get.nicejob.com/resources/online-review-statistics-to-improve-your-companys-reputation
e-satisfaction. (n.d.). 7 reasons why customer reviews are important. e-satisfaction. Retrieved September 13, 2022, from https://www.e-satisfaction.com/7-reasons-why-customer-reviews-are-important/
Mobal. (n.d.). Google reviews are becoming more reliable and more important – whether you like it or not. Retrieved November 14, 2022, from https://www.mobal.io/blog-posts/google-reviews-are-becoming-more-reliable-and-more-important-whether-you-like-it-or-not
Oyinloye, M. (n.d.). Why customer reviews are important and how to get more. Build a Great Reputation with More Online Reviews. Retrieved September 13, 2022, from https://get.nicejob.com/resources/why-customer-reviews-are-important-and-how-to-get-moreWerre, J. (2021, September 3). The importance of Google Reviews. TRG Marketing. Retrieved November 14, 2022, from https://trg-marketing.com/the-importance-of-google-reviews/#:~:text=Google%20Reviews%20increase%20your%20online,signals%20originating%20from%20Google%20Reviews